Here’s what to include in your post to get the most tailored feedback.
1. Share your myshopify.com URL
No link = no feedback. Always use your myshopify.com address. It’s always live, even if your custom domain isn’t set up yet.
2. Add a screenshot
Tell us where to look. Is it your homepage hero, a product page, or something that’s bugging you on mobile? A screenshot saves everyone time and gets you far more specific feedback.
3. Tell us what you’re trying to achieve
Skip the “any feedback welcome” and tell us what you actually want. Keep it simple:
“I want first-time visitors to know what I sell right away and feel confident enough to buy.”
That one sentence alone will get you better replies than an open-ended post ever will.
Here’s a quick example of what an informative post looks like:
For myshopify urls posts really just need to autolock when there’s no url, contributors shouldn’t pumping numbers by constantly asking for store urls or automating it , it’s the wrong type of engagement bait.
Please put “add a screenshot” AFTER description.
Screenshots MUST be supplementary.
Posters will literally post only a screenshot with no context expecting mind reading, or like the public has access to their support chats etc.
Or big/multiiple screenshots you have to scroll through to spot blurbs.
Need more examples of what is achievable as valid goals.
Posters fill in expectations that boil down to “make money” relying on magical wishing to fix cliches like the no-sales or no-traffic posts.
Getting new merchants to climb that mental hill to instead at least get juuuust past magical-thinking is something they have to be forced to improve. And it’s either here in a feedback post or AFTER they give up on shopify.
I saw a template on the first day and thought it was the same person spamming It is good to get early feedback from the community, and I noticed a lot more topics about store feedback, so it is good in that way.
But, I would add mandatory: Read 20 topics from Store feedback before posting. Even if that is in the rules," search before posting," but almost no one does it.
This is a real example… every merchant visits here for the right solution, and it’s our responsibility to solve the merchant problem in the correct manner and strictly follow the Shopify community guidelines… we are trying our best to solve the merchant problem.
Thank you both for sharing your thoughts and feedback!
I want to echo that we want to help new store owners think through their store setup before posting. Things like what problem they’re trying to solve and what kind of outcome or feedback they’re looking for would help the community offer advice they can take away and act on their store right away.
To support this, we’re soft launching a template with guided context fields to this category. The goal is to help new store owners to frame their ask clearly so repliers like yourselves can provide more tailored, actionable feedback.
Feedback is always welcome, and thank you for being an active part of the community.
Here are my observations over the last few weeks of participating in this Forum:
1st I completely agree with @Laza_Binaery. If new Shopify Business Owners spent an hour reading through all the post that mimic what they are about to ask, they would not need to ask. Or, maybe they might make an “informative post” like your example.
Most of the contributors to this thread repeat themselves. It is great to see everyone get excited when someone asks something new.
I know you want people to post a myshopify URL but when I see a myshopify url with the title “why am I not getting any sales”, I don’t even look at them anymore. (They’re best helped by the 1st bullet.) If they have a title of “I am building my store and I would like feedback before I launch.” (I will look at this)
I am confused by the request for screen shots? I really only see this as relevant when someone wants to do a comparison. (I haven’t seen anyone ask that yet) I just go to their site.
Regarding Goal and Question: I can’t say I have ever seen a business owner ask such a specific questions. Most of the business owners ‘don’t know what they don’t know’, so most just ask… How do I get sales? Why is my site not converting? I just launched my site, what do you think? – I am happy to see, I am about to launch my site, looking for feedback. or, My analytics are telling me XYZ, and I don’t know what is broken.
Your example of an informative post is great, but that is way too specific. Most post are broad questions because again - the shop owners don’t know what they don’t know. If your goal is to get to “informative posts” then you need to get educate the new shop owners.
My recommendation:
Require shop owners to read X number of posts like @Laza_Binaery posted , Or…
Run ChatGPT or your favorite AI flavor on this forum. Ask it for the top 10 questions and the top 20 responses. Make it a sticky.
If you don’t want to run AI, then just ask the community on here. They can easily summarize their top 10 responses to a majority of the post. Consolidate the responses and make it a sticky.
Then when someone posts the generic request they can be referred to the sticky.
I’ve noticed most have the same problems. So it feels like all the replies are just repeating the same things over and over. It gets old after a while seeing every new merchant lack the basic building blocks of a successful store like the About Us page. Which is kind of fair for new merchants who don’t know I suppose..
But seeing the < 1 min of Read time is unnerving. Imo, if you have the time to sign up and inquire, you should have the time to read previous posts. There is so much valuable responses from these great people it’s a shame they post and no one ever reads it after it scrolls out of view because no one ever uses the search. I would pin somewhere something that leads them to read and study. Y’all are storing all these threads. Maybe pin a specific thread or even an example website link and point out the basics. That way when people ask, it will be much more tailored to the individual setup/design elements. That’s what I’d like to see. Get these merchants on the right track in terms of fundamentals, then see about unique feedback.
If there is a specific problem, the screenshot makes it easier to understand what is this about;
A history snapshot – how the site looked before site owner asked for help (and, hopefully, implemented suggested fixes).
This could be helpful for those who actually read older topics trying to learn.
I feel like there should be a Shopify built in newsfeed. A shared Shopify newsfeed where small stores could post blogs and get discovered would be like a built-in organic marketing channel — great for visibility without ad spend.
I agree with a lot of these points. The more context a poster provides upfront, the more useful and actionable the feedback becomes. A clear description, specific goals, and relevant screenshots make it much easier for the community to offer meaningful advice instead of making assumptions. Reducing engagement bait and encouraging well-structured posts would likely improve the overall quality of discussions for everyone.
It is good to get early feedback from the community, and I noticed a lot more topics about store feedback, so it is good in that way.