Why do I keep getting a registering error when buying a domain?

hello, i have tried to buy a domain but every time I am buying a domain i have a registering error and i have aleady tried anything (another browser, cleaning cookies and all) what can i do?

Are you buying the domain thru Shopify or any third-party provider?

I am buying the domain through shopify

Hi @petopia ,

Can you tell me what error message you are receiving, if any, when attempting to purchase the domain? If this issue persists and you’re unable to purchase a domain after trying different browsers and devices, please contact our support team so we can authenticate you on your account and look into this some more.