I am setting upi as payment mode in billing in shopify store, the problem is that shopify is only some upi ids as payment and showing errors in rest of the ids’s why so, I had tried using savings account id which is working fine, but it shows error in current account upi id. the error had been attched below
Hi @futurevision ,
Thank you for reaching out here in the Community Forums. I’m sorry to hear about this issue that you have. I completely understand the urgency here, and it is very important to resolve any billing related issue that you may have.
We’re unable to see your accounts specific via Community Forums due very strict authentication policy. That said, to provide the best advice possible it would be very helpful if you can share a screenshot of this error message that you’re seeing.
I understand you tried to attach the visual of this error already, however for some reason I cannot see it in this message. If you could try to attach it again that would be great.
Finally, if you don’t feel comfortable sharing these details here and if you would like somebody to take a look at your current admin set up, we’d be happy to continue assisting you through our Help Center. Please visit this link and log in to your account to create a support request.
my shopify store frozen and i will try to make payment but they are showing error say upi and credit cards unauthorized
Hi, there! Thanks for reaching out here. I would love to help further.
To give you the best advice, it would really help if you could share a screenshot of the error message you’re looking at. Also did you receive any email correspondence from our team about this store closure.
As mentioned before, we can’t view your account specifics on the Community Forums due to our strict authentication policy. However, we’re here to keep helping you out through our Help Center. Follow this link and send us a support request.