I’m in the process of putting together a custom wholesale order, but the price isn’t adding up. I’ve added a 50% discount, but the total is about $66 more than it should be. Has anyone had this problem or is there something I’m missing?
Hey @NickAlanArt ,
Welcome to the Shopify Community!
Do you have your Tax Settings set to include taxes in your pricing? You can confirm this yourself in your Admin by going to Settings > Taxes and see whether the "Show all prices with tax included" box is checked off. If so, you’ll want to uncheck it.
This box displays the calculated tax included in your product pricing. Essentially it will calculate to determine what percentage of the pricing is tax. In order to calculate tax and apply it as an addition to your displayed product pricing, you’ll want to ensure that this box remains unchecked. You can learn more in our General tax set-up steps guide. Keep in mind that taxes are also calculated based on the customer’s location. If you don’t have a customer profile with a shipping address already existing for the customer, the calculated tax may not reflect until the customer adds their information at checkout.
If this doesn’t seem to solve the issue, please let me know and we will continue to troubleshoot together!
Thank you so much! That worked!
Great to hear @NickAlanArt ! Don’t hesitate to reach back out if you require any further assistance as you continue to work on your store.
All the best,