Wrong Product Delivered

Hi All

Recently I had purchased a dress for my daughter from the Online store Crezy Kidswear.com.

They have sent me a different product and when I informed them about the same, I am not getting any reply from them and more over lost money.

Kindly help me with the above concern

This is a technical development forum. I guess you need to take it up with the shop or local authorities if you have been robbed.

I just wanted a help from Shopify to rectify my issue and get me the details of the seller as the Website is powdered by Shopify.com.

PFA

I am not able to get the details of the shop and even they are not responding