Founder of noorflows — I build governed AI Order & Support agents for Shopify D2C brands (they answer where’s-my-order, returns and sizing, but a human approves every refund). I spend a lot of time in the weeds of ecommerce support — pricing, ticket
deflection, keeping AI safe in front of customers — so I try to share what actually works here. Happy to help if you’re wrestling with support at scale.