# Create conversational AI bots in Connect Customer You can use the Connect Customer admin website to create, edit, and continuously improve conversational AI bots for interactive voice response (IVR) and chatbot self-service experiences. The bots are powered by Amazon Lex. By using the Connect Customer admin website, you can deliver dynamic, conversational AI experiences to understand your customer's intent, ask follow-on questions, and automate the resolution of their issues. The topics in this section explain how to enable the bot building experience in Connect Customer admin website, and how to build your bot. **Topics** + [Enable bot and analytics in Connect Customer](enable-bot-building.md) + [Create a bot](work-bot-building-experience.md) + [Create a flow and add your conversational AI bot](create-bot-flow.md) + [Configure third-party speech providers](configure-third-party-speech-providers.md) + [Create an Connect AI agents intent](create-qic-intent-connect.md) + [Create bot versions and aliases](create-bot-version.md) + [Evaluate the performance of your conversational AI bot](lex-bot-analytics.md) + [Bot metrics and analytics](bot-metrics.md) + [Bot Advanced configuration](bot-advanced-config.md) + [Add an Amazon Lex bot](amazon-lex.md)