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Data type definitions for the Connect Customer data lake - Amazon Connect Customer

Data type definitions for the Connect Customer data lake

This topic details the content in the Connect Customer data lake tables. Each table lists the column, type, and description of the content in the table.

There are two ways to access the analytics data lake and configure data to be shared:

If you are unable to access the scheduling tables by using Option 1, try using Option 2.

Important things to know

  • The launch of new features results in additional to data fields and/or values to be added to the tables. When you develop applications that consume data lake data, we recommend that you build them to ignore the addition of new fields.

  • Connect Customer delivers contact records at least once. Contact records may be delivered again for multiple reasons, such as new information arriving after initial delivery which may update the data in the record. For example, when you use the update-contact-attributes CLI command to update a contact record, Connect Customer delivers a new contact record.

  • For information about data retention, see Data retention in the Connect Customer analytics data lake.