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将 Salesforce 对象映射到 Connect 客户档案中的标准配置文件 - Amazon Connect Customer

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将 Salesforce 对象映射到 Connect 客户档案中的标准配置文件

本主题列出了 Salesforce 对象中的哪些字段映射到 Customer Profiles 中标准资料对象中的字段。

Salesforce-Account 对象

以下是 Salesforce-Account 对象中所有字段的列表。您的 Salesforce-Account 对象中的字段可能会有所不同,具体取决于您的 Salesforce 实例的配置。

  • Id

  • IsDeleted

  • MasterRecordId

  • Name

  • Type

  • ParentId

  • BillingStreet

  • BillingCity

  • BillingState

  • BillingPostalCode

  • BillingCountry

  • BillingLatitude

  • BillingLongitude

  • BillingGeocodeAccuracy

  • BillingAddress.City

  • BillingAddress.Country

  • BillingAddress.geocodeAccuracy

  • BillingAddress.latitude

  • BillingAddress.longitude

  • BillingAddress.postalCode

  • BillingAddress.state

  • BillingAddress.street

  • ShippingStreet

  • ShippingCity

  • ShippingState

  • ShippingPostalCode

  • ShippingCountry

  • ShippingLatitude

  • ShippingLongitude

  • ShippingGeocodeAccuracy

  • ShippingAddress.city

  • ShippingAddress.country

  • ShippingAddress.latitude

  • ShippingAddress.longitude

  • ShippingAddress.postalCode

  • ShippingAddress.state

  • ShippingAddress.street

  • Phone

  • Fax

  • AccountNumber

  • Website

  • PhotoUrl

  • Sic

  • Industry

  • AnnualRevenue

  • NumberOfEmployees

  • Ownership

  • TickerSymbol

  • 说明

  • Rating

  • Site

  • OwnerId

  • CreatedDate

  • CreatedById

  • LastModifiedDate

  • LastModifiedId

  • SystemModstamp

  • LastActivityDate

  • LastViewedDate

  • LastReferencedDate

  • Jigsaw

  • JigsawCompanyId

  • CleanStatus

  • AccountSource

  • DunsNumber

  • Tradestyle

  • NaicsCode

  • NaicsDesc

  • YearStarted

  • SicDesc

  • DandbCompanyId

  • IsBuyer

将 Salesforce-Account 对象映射到标准配置文件

Salesforce-Account 对象中字段的子集映射到客户配置文件中的标准配置文件对象。

下表列出了哪些字段可以从 Salesforce-Account 对象映射到标准配置文件。(该表包括已配置为包含“人员”字段的 Salesforce 实例的映射。)

Salesforce-Account 源字段 标准资料目标字段

Id

Attributes.sfdcAccountId

Name

BusinessName

Phone

PhoneNumber

BillingStreet

BillingAddress.Address1

BillingCity

BillingAddress.City

BillingState

BillingAddress.State

BillingCountry

BillingAddress.Country

BillingPostalCode

BillingAddress.PostalCode

ShippingStreet

ShippingAddress.Address1

ShippingCity

ShippingAddress.City

ShippingState

ShippingAddress.State

ShippingCountry

ShippingAddress.Country

ShippingPostalCode

ShippingAddress.PostalCode

IsPersonAccount

PartyType

PersonMobilePhone

MobilePhoneNumber

PersonHomePhone

HomePhoneNumber

PersonEmail

PersonalEmailAddress

PersonMailingAddress.Street

MailingAddress.Address1

PersonMailingAddress.City

MailingAddress.City

PersonMailingAddress.State

MailingAddress.State

PersonMailingAddress.Country

MailingAddress.Country

PersonMailingAddress.PostalCode

MailingAddress.PostalCode

PersonBirthDate

BirthDate

PersonOtherStreet

Address.Address1

PersonOtherCity

Address.City

PersonOtherState

Address.State

PersonOtherCountry

Address.Country

PersonOtherPostalCode

Address.PostalCode

FirstName

FirstName

LastName

LastName

MiddleName

MiddleName

AccountNumber

AccountNumber

使用下表中的索引,来自 Salesforce 对象的 Salesforce-Account 客户数据与 Connect 客户档案相关联。

标准索引名称 Salesforce-Account 源字段

_salesforc AccountId

Id

例如,您可以在 SearchProfilesAPI 中使用_salesforceAccountId作为密钥名称来查找配置文件。您可以使用 ListProfileObjectsAPI 来查找与特定配置文件关联的 Salesforce-Account 对象,ProfileId并将和ObjectTypeName设置为Salesforce-Account

Salesforce-Contact 对象

以下是 Salesforce-Contact对象中所有字段的列表。

  • Id

  • IsDeleted

  • MasterRecordId

  • Accountd

  • LastName

  • FirstName

  • Salutation

  • Name

  • OtherStreet

  • OtherCity

  • OtherState

  • OtherPostalCode

  • OtherCountry

  • OtherLatitude

  • OtherLongitude

  • OtherGeocodeAccuracy

  • OtherAddress.city

  • OtherAddress.country

  • OtherAddress.geocodeAccuracy

  • OtherAddress.latitude

  • OtherAddress.postalCode

  • OtherAddress.state

  • OtherAddress.street

  • MailingStreet

  • MailingCity

  • MailingState

  • MailingPostalCode

  • MailingCountry

  • MailingLatitude

  • MailingLongitude

  • MailingGeocodeAccuracy

  • MailingAddress.city

  • MailingAddress.country

  • MailingAddress.geocodeAccuracy

  • MailingAddress.latitude

  • MailingAddress.longitude

  • MailingAddress.postalCode

  • MailingAddress.state

  • MailingAddress.street

  • Phone

  • Fax

  • MobilePhone

  • HomePhone

  • OtherPhone

  • AssistantPhone

  • ReportsToId

  • 电子邮件

  • Title

  • Department

  • AssistantName

  • LeadSource

  • Birthdate

  • 说明

  • OwnerId

  • CreatedDate

  • CreatedById

  • LastModifiedDate

  • LastModifiedById

  • SystemModstamp

  • LastActivityDate

  • LastCURequestDate

  • LastCUUpdateDate

  • LastViewedDate

  • LastReferencedDate

  • EmailBouncedReason

  • EmailBouncedDate

  • IsEmailBounced

  • PhotoUrl

  • Jigsaw

  • JigawContactId

  • CleanStatus

  • IndividualId

将 Salesforce-Contact 对象映射到标准配置文件

Salesforce-Contact 对象中字段的子集映射到客户配置文件中的标准配置文件对象。下表列出了哪些字段可以从 Salesforce-Contact 对象映射到标准配置文件对象。

Salesforce-Contact 源字段 标准资料目标字段

Id

Attributes.sfdcContactId

AccountId

Attributes.sfdcAccountId

LastName

LastName

FirstName

FirstName

MiddleName

MiddleName

OtherStreet

Address.Address1

OtherCity

Address.City

OtherState

Address.State

OtherCountry

Address.Country

OtherPostalCode

Address.PostalCode

MailingStreet

MailingAddress.Address1

MailingCity

MailingAddress.City

MailingState

MailingAddress.State

MailingCountry

MailingAddress.Country

MailingPostalCode

MailingAddress.PostalCode

Phone

PhoneNumber

HomePhone

HomePhoneNumber

MobilePhone

MobilePhoneNumber

电子邮件

EmailAddress

Birthdate

BirthDate

使用下表中的索引,来自 Salesforce 对象的 Salesforce-Contact 客户数据与 Connect 客户档案相关联。

标准索引名称 Salesforce-Contact 源字段

_salesforc ContactId

Id

_salesforc AccountId

AccountId

例如,您可以在 SearchProfilesAPI 中使用_salesforceAccountId_salesforceContactId作为密钥名称来查找配置文件。您可以使用 ListProfileObjectsAPI 来查找与特定配置文件关联的 Salesforce-Contact 对象,ProfileId并将和ObjectTypeName设置为Salesforce-Contact