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Setting up shipping methods for your B2B business

Your B2B customers might require different shipping and delivery methods, because B2B orders are often larger and more expensive to ship. This article outlines the different shipping and delivery options in Shopify B2B, and how to set them up in your store.

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Considerations for setting up B2B shipping methods

Before you set up any shipping methods for your B2B business, review the following considerations:

B2B order management and fulfillment

Before you can start processing B2B orders from your online store, you need to set up order fulfillment and shipping settings:

Local delivery in B2B

B2B customers can't select local delivery as a delivery method at checkout. However, if your set up local delivery in your store, then you can select local delivery for draft orders that you create in your Shopify admin.

You can also create shipping profiles to represent the local delivery options that you want to make available to B2B customers. After you create them, you can customize the availability of these delivery options to make them available only to B2B customers.

Pickup in store in B2B

You can offer pickup in store to your B2B customers as a delivery method at checkout. You can also select pickup in store for draft orders that you create in your Shopify admin.

If you operate a blended store and activate pickup in store in your store, then both B2B and D2C customers can choose pickup in store as a delivery method at checkout. If you want to offer pickup in store only to specific customer types, then you can use the Checkout Blocks app to hide individual pickup in store options at checkout from specific customer types.

You can also create shipping profiles to represent the pickup options that you want to make available to B2B customers. After you create them, you can customize the availability of these pick up options to make them available only to B2B customers at checkout.

Customizing shipping methods

You can display different shipping options to specific customers or groups of customers. To do this, first set up your shipping methods, then customize their availability in one of these three ways: