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Activating additional payment methods

To provide your customers with more payment options at checkout, you can activate additional payment methods on your Shopify store. Additional payment methods include options such as PayPal Express Checkout, buy now, pay later services, and regional payment methods.

These are separate from the credit card provider configured through the Shopify Payments or Payment providers sections of Settings > Payments. To set up a credit card provider, refer to configure a third-party payment provider.

On this page

Activate additional payment methods

Desktop

  1. From your Shopify admin, go to Settings > Payments.

  2. In the Additional payment methods section, click Add payment methods.

  3. Search and select by payment methods or by provider.

  4. Choose a provider from the search results, and then click Activate.

  5. Enter your account credentials for the provider you chose.

  6. Click Activate.

Mobile

  1. From the Shopify app, tap Menu, and then tap Settings Settings.

  2. In the Store settings section, tap Payments.

  3. In the Additional payment methods section, tap Add payment methods.

  4. Search and select by payment methods or by provider.

  5. Choose a provider from the search results, and then tap Activate.

  6. Enter your account credentials for the provider you chose.

  7. Tap Activate.

After you've activated an additional payment method, your customers will be able to use it at checkout.

Additional payment method apps

In addition to the built-in payment methods, you can also install additional payment providers as apps from the Payments section in your Shopify admin Settings. However, before you can use these apps, you need to configure and activate them.

To keep information synchronized between Shopify and some additional payment providers, activity on orders that are pending payment might be restricted.

Install an additional payment method app

  1. From your Shopify admin, go to Settings > Payments.

  2. In the Additional payment methods section, click Add payment methods.

  3. Search and select by payment methods or by provider.

  4. Choose a provider from the search results, and then click Activate.

  5. Click Install app to install the additional payment method app.

Configure and activate your additional payment method app

You need to configure and then activate your additional payment method app before you can use it. Each additional payment method app has its own requirements for authentication and configuration, but typically, you're asked to log in or create an account with the payment provider. After you activate the additional payment method app, the payment method is visible on checkout.

Steps:

  1. From your Shopify admin, go to Settings > Payments.

  2. In the Additional payment methods section, click Add payment methods.

  3. Search and select by payment methods or by provider.

  4. Choose a provider from the search results, and then click Activate.

  5. Click Manage.

  6. You're redirected to the payment provider's app where you can connect your external account.

  7. After configuration is complete, click Activate.

Where to find support for payments

You can contact your payment provider for support from the Payments section in your Shopify admin Settings.

  1. From your Shopify admin, go to Settings > Payments.

  2. Choose the payment provider you want to contact:

  • For your credit card payment provider, click Manage.
  • For additional payment methods, click the name of the provider.
  1. Click More actions > Contact provider.
  2. Enter your message, and then click Send.