Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for simplifying dropshipping with high-quality products from US and Canadian suppliers, focusing on organic and fair-trade options. They appreciate its user-friendly interface, easy Shopify integration, automated order fulfillment, and real-time inventory sync. The ability to order samples and use pre-built stores is beneficial. Reliable customer support is frequently praised for being responsive and knowledgeable, enhancing the overall experience.
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MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.
Thanks for the feedback! We love you too :)
Wish you the best,
- DropCommerce Support Team
I have used the app for almost a year and even paid for the annual subscription. I will not renew because the products are too high priced to make any profits.
Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher.
However with that being said, the higher price points comes with an opportunity for happier customers and repeat business as our suppliers offer higher quality products and faster shipping times than many other dropshipping platforms.
We take all feedback into consideration and we do appreciate the opportunity to improve!
I will reach out directly to see if there's anything we can do to help.
Thanks a lot,
Spencer, DropCommerce Founder
Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.
DropCommerce is great! We were not interested in doing individual dropshipping because of the amount of work involved in processing the orders but with DropCommerce it's as easy as processing one of our own web orders. If you are a maker, we highly recommend connecting with them!
We're happy that you're enjoying it! We love working with authentic brands and entrepreneurs.
Wish you the best!
- DropCommerce Support Team
I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you
grow the list, this app is a 5-star....
We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works.
Thanks for the feedback. Hopefully we can provide that 5-star experience soon :)
- DropCommerce Support Team
The application works very well and is very easy to use the app! The thing I was impressed with was the customer service, quick to respond, and quick to solve problems! Professionals!!
Thanks so much for the feedback!
We do our best to make sure that our app delivers!
If there's anything else we can do for you, don't hesitate to reach out!
- DropCommerce Support Team
A lot of great stores to choose from. Quality products and great shipping time for US customers!! My best sellers are from this Dropshipping App.
We're happy to hear that you're enjoying the selection! We have new suppliers coming out every single week :)
- DropCommerce Support Team
I had an awesome experience
I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..
Hi there,
All billing is processed through Shopify and any app charges would first need to be authorized by you directly.
However we are happy to look at issuing you a refund, we have reached out to you directly to discuss further.
Thanks,
Spencer
Super simple to import to Shopify. Super simple to fulfill. The only thing I wasn’t aware of is that I needed to fulfill it through here and not just through Shopify, but maybe that’s just because I needed to add a payment method. But it was easy to figure out so I’m all set for next time.
Yep, once your payment information is set up, fulfillment through DropCommerce can be done through 1-click, or even automatically!
Thanks so much for the review :)
- DropCommerce Support Team
