Consentmo GDPR Compliance
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Works well to implement consent mode and all other necessary cookie management options. I had a question for the customer support, got a really quick answer from John. Recommended!
Very responsive and provide helpful guidance.
Thanks! 😊 Glad the support was helpful when you needed it.
BE CAREFUL!
i downloaded this app for consent. after i found out i couldnt translate to my prefered language - i deleted the app.
since then my pixel tracking is completely off. and not by a few percantage but by more than 95% !! which means i cant track any events on my site.
it might be from leftover code or something.
it took me time to figure this out.
and i had to pay 500$ for a proffetional to try and fix this issue. which he his now working on.
this forced me to shut down all ads and my website, and i still dont know when and if its going to get fixed.
this one mistake cost me thousands in lost revenue, plenty of hours of troubleshooting, and more $ on getting support.
check twice before you download this app!!
Thanks for sharing your experience - we’re really sorry to hear how disruptive this was for your store.
Just to clarify a few important points: Hebrew is supported as a banner language, and our app doesn’t leave any scripts or leftover code once it’s uninstalled. We also checked from our side and confirmed nothing from Consentmo is currently loading on your store.
Pixel tracking on Shopify depends on user consent. If a consent banner isn’t active after removing an app, tracking can remain blocked - which may explain the drop you saw.
We’ve already been in touch via support and would still really like to review this together, understand exactly what happened in your setup, and help get things back on track. We’ve also offered free time on our Plus plan and hands-on help if you’re open to it.
Please reach out to us again - we’re here to help and happy to investigate this further. :)
John did great. Quick resolve with helpful navigation and setting tips and instructions.
Thanks! 🙌 Happy John could guide you through it.
Support is awesome and never lets down. Each time can get a quick response with actual guidance how to solve the issue. Thanks to Zeus:)
Appreciate this! 😊 Glad Zeus could help each time you needed it.
John was able to help me navigate and troubleshoot a Meta pixel issue I was having. He is an absolute legend and deserves whatever his heart desires. Thanks again John!
This made us smile 😄 Glad John could help with that pixel issue.
Mir wurde durch Georgi super und schnell geholfen. Super Support!
Vielen Dank für die tolle Bewertung! Georgi freut sich sehr über das Feedback. Consentmo makes GDPR compliance and cookie consent easy for Shopify stores in Germany. Whether you need help with your cookie banner, Google Consent Mode, or a compliant setup of your tracking pixels, we're always here!
Consentmo Team
At first the reporting tool wasn't really meeting our needs but Consentmo worked hard with us to improve reporting to meet our need. Don't hesitate to contact them if you have any issues they are very responsible and eager to improve their product!
Hello there and thanks for the feedback. This does not sound like a typical behaviour of our app. It sounds like you ran into issues with exporting data - if you can share a bit more detail, we will be happy to look into it and help improve the experience. Please let us know : )
Zeus was super helpful!
Thanks! 😊 Zeus will appreciate that.
Easy to install and very helpful with checking the compliance. Zeus was quick and efficient in doing that for me.
Thanks a lot! 🙏 Glad setup and checks were smooth.
