Shopify Knowledge Base

Name: Shopify Knowledge Base
Brand: Shopify
Rating: 3.4 (21 reviews)

価格設定: 無料
評価: 3.4 (21)
開発者: Shopify

インストール

text bubbles with questions, analytics, and matches

View and customize the FAQs that AI shopping agents use to answer questions about your store.

AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.

View Shopify-generated FAQs based on your store's settings and policies.
Monitor buyer inquiries about your store.
Create custom FAQs to address a wider array of buyer questions.

あなたのストアと同じようなストアに人気: アメリカに拠点

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify管理者ページ

カテゴリー

マーケティング - その他

サイトの最適化 - その他

レビュー (21)

総合評価

3.4

評価レベルごとの件数

評価の52%は5つ星です
11
評価の0%は4つ星です
評価の14%は3つ星です
3
評価の19%は2つ星です
4
評価の14%は1つ星です
3

すべてのレビュー

2026年5月13日

Lack of export/import extension, all FAQ had to be added manually. No translations or localisation.
Import will add 2 star and localisation another one, so for starters ok, but can be done better, especially that Shopify generates file: sitemap_agentic_discovery.xml

DAMBAT Jastrzębski S.K.A.

ポーランド

アプリの使用期間：2日

2026年5月13日

The pre-generated FAQ answers are wildly inaccurate! Things like the brands sold aren't pulled from the product listings. One answer even claimed we offer worldwide shipping though we only have two countries active!
Furthermore, the questions and answers are always in English, even if you have a different default language, and lastly, why does this app even exist? Why do we have a bunch of JSON FAQs implemented, if none of them are used?

epos | Apple Premium Partner

オーストリア

アプリの使用期間：約13時間

2026年6月5日

The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.

KARGA

ブラジル

アプリの使用期間：約6時間