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View and customize the FAQs that AI shopping agents use to answer questions about your store.
AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.
- View Shopify-generated FAQs based on your store's settings and policies.
- Monitor buyer inquiries about your store.
- Create custom FAQs to address a wider array of buyer questions.
- 廣獲同類商店愛用
- 美國商家
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify 管理介面
評論 (21)
Lack of export/import extension, all FAQ had to be added manually. No translations or localisation.
Import will add 2 star and localisation another one, so for starters ok, but can be done better, especially that Shopify generates file: sitemap_agentic_discovery.xml
The pre-generated FAQ answers are wildly inaccurate! Things like the brands sold aren't pulled from the product listings. One answer even claimed we offer worldwide shipping though we only have two countries active!
Furthermore, the questions and answers are always in English, even if you have a different default language, and lastly, why does this app even exist? Why do we have a bunch of JSON FAQs implemented, if none of them are used?
The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.
支援服務
App 支援由 Shopify 提供。
資料存取權
這項應用程式需要存取以下資料，才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視員工與協作者資料:
商店擁有人、 員工
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商店擁有人
姓名、 電子郵件地址、 電話號碼、 實體地址
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員工
姓名、 電子郵件地址、 電話號碼
檢視與編輯商店資料:
產品、 商店分析、 員工帳號、 custom_data
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檢視產品
產品、 商品系列
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檢視商店分析
分析、 分析總覽
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檢視員工帳號
員工帳號
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Edit custom data
Metaobject
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