Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for transforming Shopify stores into B2B portals with features like trade pricing, custom logins, and wholesale order management. It offers cost savings compared to percentage-based platforms and supports both B2B and B2C operations. The app is easy to set up, integrates smoothly with Shopify, and allows flexible customization. Support is praised for being fast, responsive, and helpful, ensuring a premium experience.
Refine
-
By rating
SPARK LAYER TEAM IS LIKE FORMULA 1 - FAST AND PROFESSIONAL.
Haha we love it, new tagline! Great to hear you're enjoying SparkLayer, thank you for taking the time to leave a review 🏎️ 🏁
How can something like tiered pricing be complicated to set up? I definitely do not advise this app. They also did not respond to our questions, only AI-generated replies. I’m tired of AI chatbots. And while our store was not live, we were charged 5 months total of 250$. It was saying free plan till we get our store live. unbelievable.
We’re very sorry to hear about your experience, and thank you for sharing your feedback with us about our tiered price lists. While the initial stage of setting up tiered price lists is currently manual, we provide full onboarding guidance and would be happy to jump on a call with you to go through this.
It looks like a few members of our team have reached out since you raised an initial ticket. If you’d be open to giving us a second chance, you can simply reply to their emails, and we’ll go from there. We're sorry for any misunderstanding around pricing and are very happy to discuss this if you're open to exploring SparkLayer again.
Though we had a bit tricky constellation (retailer section with special discounts and shipping fees and also section for clubs to order free brochures) this app was the perfect solution for us. Especially with help from a very dedicated customer support (thanks again, Cameron!) we are now able to run our b2c shopify-shop finally also for b2b customers. Very glad it works!
This is so great to hear, thank you for taking the time to leave a review! We've shared your kind feedback with Cameron, and totally agree that he's brilliant :)
Es hält seine Versprechen, bietet technischen Support am Wochenende und verfügt über ein kompetentes Team.
Exceptional customer service! Fit my needs perfectly!
Thanks so much for your review, it's amazing to hear you're enjoying SparkLayer!
I strongly recommend this B2B app, we've tested many of the B2B apps offered on Shopify Store and to be honest, nothing comes close! The support is amazing. Keep up the good work :-)
a priori compliqué mais finalement assez simple à mettre en œuvre
Merci! :)
Works great with Shopify and Brightpearl.
They're always on hand to give support.
Thanks for sharing your experience with SparkLayer, it's great to be working with you!
Good option for enabling B2B alongside B2C shopify store. Works fine for us in France. Their team is very responsive and helpful.
Support team are great, quick to respond and action. The app itself is exactly what we need for our B2B store.
Thanks so much for leaving us a review - we love working with you and are so pleased you're enjoying SparkLayer!
