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This is really well-organized and easy to use. Great support for beginners, too.
Thank you so much for your kind words! We're thrilled to hear that our platform is well-organized and easy to use, and that our support team is helping beginners feel confident in their drop shipping journey. We're committed to making it easy for anyone to start and grow a successful online business. - Erwin
Easy to use and a very large variety of products
We're always on the lookout for new and trending products to add to our catalog. Our team works tirelessly to ensure that our product selection is fresh and exciting, so you can stay ahead of the competition. - Erwin
I LOVE SPOCKET & THE BEST THING THEY HAVE IS THEIR CUSTOMER SERVICE. AMAZING CUSTOMER SERVICE FOR SURE. MARIANNE IS TRULY AMAZING SHE HELPS YOU AND GET THINGS DONE!
We're thrilled that Marianne was able to provide personalized attention and support specifically tailored to your needs. That's what sets us apart from other companies, and we're proud of our commitment to providing exceptional customer service. - Erwin
If I could give you no stars, I would. I uninstalled this app and they continue to try charge my credit card three sometimes four times a week.
This locks my card up every time and I have to call and get a new card and contact everyone that I have set up to pay on my card and give them my new card... THREE TIMES A WEEK!
We're truly sorry to hear about your experience, Waverly Claire, but we appreciate you sharing it with us. Your feedback is invaluable as it guides us in areas where we can improve. Rest assured, we're committed to taking the necessary actions to address your concerns. As a company focused on resolution, we're eager to assist you and resolve any issues you've encountered. Please feel free to reach out to us anytime at support@spocket.co. Thank you for giving us the opportunity to make things right, and we wish you all the best!
I believe the app can be improved, until then, I won't be using it as it is not beneficial for me. The Customer Success Specialist Leah helped me with a problem I had and its resolved now.
Great experience to date. Information and procedures are clear. Lorena assisted my queries, promptly and clearly.
Hi Tommy Handler!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Huge Shoutout to Ria with customer support! She did everything possible to help make sure my issues were resolved in a timely manner. I feel completely confident doing business and knowing that I'll be cared about. 10/10 best service. You go, Ria!
Hi Pet Supply And Play!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great selection of products and 5 star customer service! Eleanor was exceptional helping me with my account setup issues! Recommend
Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Leah was amazing, she very very patient and guides you every step of the way.
GO LEAH............
Hi Dominica Beauty!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
