Ryviu: Reviews & Loyalty App

Ryviu: Reviews & Loyalty App

Reviews (476)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 8, 2024

This app needs a lot of work as does their customer support! It says they have 24/7 support--they don't at all. have to wait hours for a response. You also have to repeat the issue over and over andthey give a solution that doesn't work. They are not thorough in trouble shooting. I was trying to upload a csv of saved reviews and every word that had an apostrophe in it, had an error code displayed where the apostrophe should have been. They kept saying to do this and that to fix it and no solution worked. Also my reviews are not listed on the actual pages on my shop--just when you click on the product listing do you see the review. Obviously, they should automatically have it programmed to see it in both places.

SWAKCouture
United States
About 21 hours using the app
October 31, 2023

The app is easy to use, and the Customer Service is great, I just want to know when I can edit reviews on the app directly, which may save me a lot of time~

RitKeep
United States
3 months using the app
October 30, 2023

One of the best affordable review apps for Shopify.

I have everything I need from this review app, and it doesn't cost much. The customer support is always there to help, which is great. I used to use a different app called Stamped, but I switched to Ryviu, and I highly recommend it.

Bee Enriched
Lithuania
About 1 month using the app
October 15, 2023

Easy to use only thing I would like to see as an Amazon seller would be some kind of bulk review importer but other then that great app.

Also if you need help setting things up the support team are more then willing to help install the code/help you figure it out.

ESSENTIAL WASHER
United States
5 days using the app
February 12, 2026

Great app ... Great customer support

Purrfect Korner
United States
About 1 year using the app
February 11, 2026

great app!

AIRNEX
Hong Kong SAR
Over 1 year using the app
December 24, 2025

Thanks for quick response and helpful solution that ryviu team provide, service deserves to believe

SUPCASE | Award-Winning Cases
United States
About 3 years using the app
December 21, 2025

Fantastic and quick customer service

Natural Reset Co
Australia
9 days using the app
February 3, 2026

I'm still learning this app. It looks simple but still complex to understand.

DreamerHaven
Australia
About 19 hours using the app
Ryviu replied February 3, 2026

Thanks for sharing your feedback!

We understand how you feel—even though the app looks simple, setting up review collection and display can take some time at first.

If any part of the setup or review flow feels confusing, please don’t hesitate to contact our support team. We’re happy to walk you through everything step by step and help you get the most out of the app 😊

Thanks again for trying our app!

Best regards,
The Ryviu Team.

December 11, 2025

I am using the app from 5 years. Great support and works like a charm!

Armageddon Sports
United States
Over 7 years using the app