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top bedrijf !!
Bedankt voor de geweldige review! 😊 We zijn zo blij dat je tevreden bent met onze service. Als je ooit vragen hebt of iets nodig hebt, aarzel dan niet om contact met ons op te nemen. We zijn hier om je te helpen! 🚀 - Eleanor
Unfortunately, my experience as a supplier was extremely poor. You should be fully aware of what you’re getting into here.
Orders were canceled during the ordering process even though the merchandise was in stock. In total, my cancellations amounted to over $24,000. Customers and retailers asked about the merchandise, shipping status, and refunds—but support provided no clear answers.
This isn’t just a minor technical issue; it affects payouts, fulfillment, communication, order status, and trust in the entire supply chain.
I had listed over 5,000 products, had genuine inquiries from retailers, and active orders. Yet much remained unclear: whether customers got their money back, whether the merchandise was shipped correctly, why orders were canceled, and when pending payouts would be processed.
The support seems to consist of automated responses. Time and again, I’m told that the issue has been escalated, but I haven’t seen any real solutions or clear accountability.
For me, this is the worst service I’ve used in this field. The marketplace has potential, but right now it seems unreliable, overpriced, unstable, and very risky for serious suppliers.
https://drive.google.com/file/d/1usB00LNiS77FH3fOzX5D7sBIVRz1s7kS/view?usp=sharing
Thank you so much for your kind and thoughtful review! We're thrilled to hear that your experience as a supplier on Spocket has been positive and that you find value in our platform's visibility, streamlined fulfillment process, and responsive support team.
Your feedback about product customization options and enhanced filter functions for retailers is incredibly helpful — we’re always looking for ways to improve, and suggestions like yours guide our development.
We're grateful to have you as part of the Spocket community and look forward to supporting your continued success!Happy dropshipping!- Eleanor 😊
Bellissima
Grazie mille! Siamo felicissimi che ti piaccia! Se hai domande o hai bisogno di assistenza, siamo sempre qui per aiutarti. Grazie per il tuo supporto! - Eleanor
Muy cool
¡Me alegro de que te guste! 😎 Si necesitas algo más, aquí estoy. Feliz dropshipping!- Eleanor 😊
Perfect and simple to use.
Thank you for the great feedback! We're so glad to hear that you find the app perfect and easy to use. We appreciate your support and are always here if you need any help!Happy dropshipping!- Eleanor 😊
VERY UNRELIABLE! I have had to cancel several of my orders due to no inventory to Fullfill the orders, yet the inventory shows there is product. All they can say is: we will investigate but keeps happening!! How are you supposed to put your name on their products If they can't Fullfill? Save yourself money and find a more reliable drop shipper. I should of cancel the first time it happened but gave them the chance and never delivered as drop shipper.
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin
I love using this app for my store! The team is always so helpful and are quick to respond and get you the help that you need. Importing products is so easy and the notifications that products are no longer available help keep my company running smoothly. Processing orders is simple and can usually be done in just a few clicks. I would highly recommend.
Thank you very much! We're happy to know you are loving our app so far. We're always here and ready to help you anytime you need it. We appreciate the kind feedback and recommendation.
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
We'll keep working hard to provide you with the best possible experience, so please don't hesitate to reach out if there's anything else we can do for you! - Erwin
Hi Christianna Casta Boutique!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
