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Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Hi The Sauce Boss! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co
Thank you so much for the five-star review! We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Hi Azoroh! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Thank you for the 5 stars! We appreciate your feedback. If you have any specific thoughts or suggestions on how we can make your experience even better, please feel free to share. We’re here to help! - Eleanor
It’s the worst app you can download. When you try to cancel the monthly subscription, it won’t let you, and you can never complete the cancellation process 100%. As a result, I thought I had canceled it, but today I found out they charged me €47. It’s outrageous and dishonest. I’m going to demand a refund, and you should know that this is a scam. They’re lucky you can’t give negative stars.
Luego de probar la app y un ligero inconveniente su equipo de atención se desempeñó excelente, solicitaron los parámetros normales de información al respecto y solucionaron satisfactoriamente.
Lamentamos mucho la experiencia que tuviste y entendemos tu preocupación por el cobro realizado. Queremos ayudarte a revisar lo sucedido con tu suscripción y el importe debitado. Por favor, contáctanos directamente a través de support@spocket.co indicando el correo asociado a tu cuenta y el comprobante del cobro para que nuestro equipo pueda investigarlo y darte una solución lo antes posible.- Eleanor
its just a scam
won't let me cancel the membership plan.
scammers
You guys rock for getting product in my store .your the only one this far I have had no problems with. I am trying to find gun accessories only to sell as well no guns just accessories. I you can direct me to a dropshipper this would be amazing. You guys are great thanks. Shopify has been jerking me around but with you guys it was simple hanks again
Al Ostrom
Awful application
I'm still being charged and i canceled 3 months ago. this is ridiculous. other people are having the same issue. This is fraud at this point. im disputing with my bank.
Does not allow you to cancel! Trying to logon and it will not let me until I pay again for trial! Stop charging my account
After my 7 day free trail , I cancelled. Still to this day, they are trying to deduct $99.00 from my account.
they just charge me for doing nothing after I uninstalled the app!
awfull
Hi there, we're really sorry for the frustration this caused. We understand how upsetting unexpected charges can be.
If the free trial wasn’t canceled before it ended, the subscription may have automatically renewed according to the trial terms. However, we definitely want to help you get this sorted out.
Please contact our support team at support@spocket.co with the email used for your account so we can locate your subscription and assist you with cancellation and any billing questions. We’ll do our best to resolve this for you as quickly as possible.
Thank you for bringing this to our attention. - Eleanor
Leah has provided me with exceptional service, commitment, and availability. Thank you so much for your support Leah.
The spocket team will walk you through any challenges you may be going through, just have patience and everything will be resolved.
We’re truly sorry for the frustration you experienced connecting Spocket to Shopify. That’s not the experience we aim to provide, and it’s clear we fell short here.
We understand how disappointing it is to go back and forth with support without a clear resolution, especially when it impacts your business decisions. Your feedback highlights a gap we need to address, and we’re actively working on improving both our integration flow and support escalation process.
If you’re open to it, we’d appreciate the chance to review your case more closely and ensure this issue is properly addressed. Please reach out to us again referencing this review so we can prioritize your request.
Thank you for taking the time to share your experience. - Eleanor
Spocket provides a professional, well-designed solution for dropshipping businesses. The platform saves time through automation, offers competitive pricing, and ensures faster shipping compared to many alternatives. The dashboard is intuitive, and the overall experience is smooth from product sourcing to order fulfillment. Spocket has helped improve efficiency and scalability, making it an excellent investment for long-term growth.
Thank you so much for your kind words and thoughtful feedback! We’re glad to hear that Spocket has helped streamline your dropshipping workflow and support your business growth. It’s great to know that the automation features, competitive pricing, faster shipping, and intuitive dashboard are making a positive impact on your efficiency and scalability.
We truly appreciate your support and trust in Spocket, and we’re excited to continue supporting your long-term success. If there’s ever anything we can do to enhance your experience further, our team is always here to help. 🚀 - Eleanor
Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward and also easy and understanding to use.
Overall, Spocket does what it promises. It’s reliable, easy to use, and works well if you’re serious about building a dropshipping store.
The free plan was useful for testing before upgrading. Once I saw how the app worked, moving to a paid plan made sense for my business.
Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward.
不要测试，不要测试，他会不断的扣你的款，页面显示试用1周是$1 ，但是实际扣款是$1.99 ，他在同周期内不停的扣你的款。并且也删除不了你的信用卡信息。
對於造成的不便，我們深表歉意，並感謝您向我們反映此問題。關於試用費用與帳單差異，我們不希望出現頁面顯示金額與實際扣款不符的情況。此類差異通常與您選擇的方案、適用稅金或訂閱週期有關，但我們理解這可能造成混淆。
在正常情況下，取消訂閱後收費應即停止，且信用卡資訊管理權應始終由您掌控。為加速帳戶核驗並解決帳單問題，請透過 support@spocket.co 聯繫客服團隊，並提供您的註冊電子郵件地址。我們將立即調查並處理此事。 - Eleanor
Garbage
Dont install absolute garbage and predatory subscription! Dont ever try think about installing or going to their website putting your card information they will charged you nonstop unauthorized payment. I cancelled my plan next day it was active and charged me for another month. Just waiting for my bank now (hassle) to settle this. Scammer!
No email about free trial period ending. Billed me for a higher tier plan than I had selected for free trial.
The customer service team is so helpful. I was struggling with my website and the Spocket customer service team was extremely knowledgeable and patient.
Amazing customer services and great products quality.
the best service and it has the best suppliers
Thank you for your kind words! We’re thrilled to hear that you’re enjoying our service and suppliers. Supporting merchants like you is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
This app has a good selection of products that you can put in your online store.
Works for me and has great products. The AI generation of my new shop did not produce satisfactory results. That is my only criticism.
Very helpfull team , clear panel,trully recomend Spocket
Good App for dropshipping
Very easy to use and fantastic customer support. i had a couple difficulties setting up my shop and they wore very helpful
I like that I can choose from multiple suppliers
I think it's great and I have access to a wider range of products and services
Thank you so much! We’re thrilled to hear that you’re enjoying the wider range of products and services. We’re always working to bring even more great options your way! We're here for you! Happy dropshipping!- Eleanor 😊
I am very dissatisfied with your team and the lack of financial management. I give you a score of 1 out of 10. I am really sorry.
Very thorough!
The support chat is excellent. Understands the problem and can search in your individual setup for problems
Thank you for the great feedback! We’re happy to hear that our support chat was helpful and able to look into your specific setup to resolve the issue. Providing personalized, effective support is very important to us. We appreciate you taking the time to share your experience! - Eleanor
We’re sorry to hear about your experience and truly regret any frustration this situation has caused. We always aim to be transparent and fair with our policies, and we take refund and cancellation requests seriously.
To clarify, we do keep a detailed record of all customer communications and refund requests. If there was any miscommunication or delay on our part, we sincerely apologize. We'd like to investigate this further and make it right if possible.
Thank you for bringing this to our attention – we value your feedback and the opportunity to improve.
Excellent Super fast Support.
I'm very excited to work with spocket as their items are quality and so is the customer service with its subscribers
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and finding value in both our customer service and product selection. It means a lot to know we're helping boost your store with items you love. We truly appreciate your support and recommendation! We're here for you! Happy dropshipping!- Eleanor 😊
Support is GREAT, they helped me in under 15 minutes to solve the problem with reconnecting my store to spocket.
Thanks Eleanor!
Thank you for your feedback! We’re thrilled to hear that Eleanor and our support team were able to help you so quickly and get your store reconnected smoothly. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Very easy to use app. Has great products, great customer support!
Amazing customer service , staff " Eleanor " is the best support you will be very lucky if she was your assistance
Thanks Spocet for choosing the best staff
