Can we please get store credit feature available for B2B customers? It seemed like an awesome way to offer rebates and handle returns / damage / etc situations, but not if only D2C customers can use it.
Unfortunately, Shopify doesn’t support this yet for B2B customers on Plus as detailed in their help desk.
It’d be cool to see this change in the near future as there are more updates coming in the store credit aspect and we’re working closely with Shopify to support the same as they roll out ![]()
Best,
This seems like a basic necessary feature…there is really no other good way to process returns if a company pays via check or any form other than card. Store credit is essential to our business, and not having it available to B2B customers or on draft orders & POS orders makes the B2B functionality much less usable. What is stopping this feature? I hope this gets added to the feature list very very soon. Too many work arounds needed for B2B at the moment.
POS support has now been added @jobrien on the latest Shopify editions.
Regarding B2B, we solve for this through our sister app that uses Shopify functions to set prices on a variant level based on customer tags and showcase it to the user.
I just completed migrating a B2B brand from a competitor app to us (we use Shopify functions) because they wanted to support the subscription purchase type as well and not be limited to Draft orders.
Feel free to reach out if you have any specific questions and I’m sure we can come up with a solution to your needs.
Best,
Store credit works as a payment method, but it doesn’t cap anything — a B2B customer can still place an order that pushes them way past what you’d consider safe on Net terms. If you’re trying to enforce a real credit limit (unpaid balance + new cart capped at X), that’s actually a checkout validation problem, not a payment method problem, since Shopify’s native store credit and Net terms have no concept of “stop at $5,000.” Most merchants end up tracking this manually in a spreadsheet or their ERP, which doesn’t scale past a handful of accounts.
Full disclosure: I built TermShield ( TermShield - Block B2B checkout when a company exceeds its credit limit | Shopify App Store ) - it blocks B2B checkout when a customer would exceed the credit limit you set, checking their outstanding balance in real time before the order goes through.
Happy to answer questions if you’re weighing this against a manual process.


