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Spocket is a solid dropshipping platform, especially for sourcing from US and European suppliers. Its clean interface and seamless Shopify integration make importing products easy. Fast shipping is a major advantage over platforms sourcing from China. I had an excellent experience with Eleonor from tech support—proactive, knowledgeable, and always helpful. Highly recommend!
Thank you for your thoughtful review! We're thrilled to hear that you find Spocket to be a solid platform, especially with its fast shipping times and seamless Shopify integration. We’re glad you appreciate the clean and intuitive interface too. If you ever need any assistance or have further suggestions, feel free to reach out—we're here to support you!Happy dropshipping!- Eleanor 😊
Spocket has been an excellent platform, offering easy access to high-quality products from US and EU suppliers. The fast shipping times have been a game-changer for delivering a reliable customer experience. Its user-friendly interface and seamless integration with Shopify make managing my store simple and efficient. Thanks to Spocket, I can offer unique and premium products to my customers.
Thank you for your fantastic review! We’re thrilled to hear that Spocket is making such a positive impact on your business. It’s great to know that our platform’s focus on quality products and fast shipping is enhancing your customer experience. We’re also glad you find the integration with Shopify seamless! If you have any questions or need assistance, don’t hesitate to reach out. Happy selling! 🌟 - Eleanor
Updated Review – November 2025
If I could give this company 0 out of 5, I absolutely would.
It’s now been over four weeks since Spocket promised to issue a full refund for an unauthorized $314.99 USD charge, and we’re still waiting. Despite more than 10 emails back and forth, all we get are vague replies like “we’re still coordinating internally” or “may we schedule a quick call?” even though we’ve made it clear multiple times that we prefer to keep everything in writing for accountability.
The constant requests for phone calls and the lack of concrete action make it feel like they’re simply trying to delay the process. For a small business like ours, this kind of unapproved billing and prolonged refund runaround is completely unacceptable.
If anyone wants to know more about our full experience with Spocket and how they operate, feel free to reach out to us at contact@evergreenandbirch.ca we’ll gladly share details and our advice to choose a more transparent and trustworthy platform.
Thank you for taking the time to share your experience — we’re truly sorry to hear that your trial with Spocket didn’t go as expected.
We understand how frustrating unexpected charges can be, especially when your intention was to explore the app briefly. While uninstalling an app on Shopify does not automatically cancel the associated subscription with all apps (including Spocket), we recognize that this may not have been clear, and we’re actively working to improve how this information is communicated during the signup and trial period.
We also apologize for the delays and miscommunication you encountered with our support team. That’s not the experience we want for any of our users. Your feedback is being taken seriously, and we’re reviewing this internally to ensure we handle similar situations with more clarity and urgency in the future.
Our team has already been in touch regarding a resolution, and we remain committed to working with you toward a fair outcome. If there's anything else you'd like us to review or clarify, please feel free to respond directly to the ongoing support thread, and we’ll make sure it gets the proper attention.
I have deleted my original review as I was experiencing several issues.
Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members.
They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products.
Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all.
Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.
Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to work with reliable suppliers, especially when it comes to maintaining your reputation on platforms like eBay. Rest assured, we take your concerns seriously and are constantly working to improve the supplier network and address any technical issues. We appreciate your patience and honesty, and we’ll continue to strive for better service. If you have any specific issues you’d like us to address, please feel free to reach out directly. Happy dropshipping!- Eleanor 😊
Spocket founder & Ceo, Saba, John, Customer Support Specialist, Eleanor, and many others, i have sent you all emails saying to cancel my subscription back in June 2025 yet you have refused to adhere to my request. I asked for the cancellation to be done on a website that is no longer available. Cancel this subscription.
I received 7 orders from your supplier that was never delivered to my customers. Yet the supplier remained on your platform despite my request to see if they would deliver. Please please cancel the subscriptions. Can or will honor a person request. I already did all steps to cancel this subscription. I do not know how you continue to take funds from my bank account. rating Zero.
We’re truly sorry to hear about your experience and understand how frustrating this situation has been for you. We take cancellation and order delivery issues very seriously, and we want to make this right as quickly as possible.
Please reach out to us directly at support@spocket.co
(or reply to your existing ticket) with your account email and any order details you have. Our team will personally review your case, ensure your subscription is fully canceled, and investigate the undelivered orders right away.
We appreciate your patience and the opportunity to resolve this matter properly.
Spocket is absolutely unreliable and completely unprofessional. They have no real inventory tracking at all. I ran ads, spent thousands of dollars, and when orders finally started coming in, they canceled everything, claiming the product was “out of stock.”
Here’s the kicker — it showed high stock the entire time. No warnings, no updates, nothing. Just empty promises and lost money. Their system clearly doesn’t sync or update supplier inventory in real time.
If you value your business and your customers, do NOT rely on Spocket. They’ll leave you hanging when it matters most. A total waste of time, money, and trust.
We’re very sorry to hear about your experience and understand how disappointing it must have been to face stock issues after investing time and money into your business. Ensuring accurate inventory synchronization with our suppliers is something we take very seriously, and we regret that this wasn’t your experience.
While product availability can occasionally change quickly on the supplier’s side, we’re constantly improving our real-time tracking systems to reduce these issues. We’d like to review what happened with your specific orders and make things right where possible.
Please reach out to us directly at support@spocket.co
with your account email and order details, and our team (including me personally if needed) will look into this immediately.
We truly value your feedback it helps us strengthen our platform and ensure better reliability for all our merchants.
I tried spocket in the past but when I closed my store I deactivated. I have a new store and use other drop shipping company, and they didn't do a good job with shopping .I trust spocket that my customers will get their packages .Plus they have good quality of clothes on like other drop shippers.
Thank you for taking the time to share your experience! We’re delighted to hear that you’ve chosen Spocket once again for your new store. It’s fantastic to know that our commitment to quality and reliable shipping has earned your trust. We’re dedicated to providing a great experience and top-notch products, and we’re excited to support your business. If you need any assistance or have any questions, feel free to reach out. We look forward to helping your store succeed! - Eleanor
Customer service I would rate 10 stars, but product selection I would give a 4. Products are not always easy to find. I follow a lot of the viral trends on socials and I can't always find the products right away.
Thank you for your thoughtful feedback! We're so glad to hear you had a great experience with our customer service – we truly appreciate your 10-star rating! We understand that finding trending products quickly can sometimes be challenging, and we’re always working to improve our product search and selection. Your input is valuable, and we’ll keep working on making it easier for you to find the products you need. Thanks again for sharing your thoughts! Happy dropshipping!- Eleanor 😊
What I Love About Spocket
1. **3-7 Day US/EU Shipping**
No more 30-day AliExpress nightmares. My customers get their calming beds and anxiety wraps in under a week — **perfect for pet parents planning trips**.
2. **Vetted, High-Quality Suppliers**
Every product I import (4.7+ star ratings) arrives exactly as shown. No cheap knockoffs. My **108 Zen Travel Kit** looks premium — because it *is*.
3. **Seamless Shopify Sync**
One-click import → auto-fulfillment → tracking updates sent to **hello@petzentrip108.com**. Orders flow like zen.
4. **Customer Support That Actually Cares**
**Angelique from Support** is a *legend*. When my bank blocked a payment and my account got deactivated, she:
- Deleted my accidental extra store
- Reactivated my account in 24 hrs
- Gave me a **30-day free subscription**
→ All with empathy, speed, and zero runaround.
5. **Profit-Friendly Pricing**
- $14 bed → sell for $39.99 = **$20+ profit**
- $8 spray → $24.99 = **$15 profit**
- Flat $5 shipping + free over $50 = happy carts
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### Real Talk: The Only “Con”
- **Not free** ($24–$99/month), but the **time saved** and **customer trust** from fast shipping make it a no-brainer ROI.
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### Verdict
If you’re dropshipping in the US or Canada and want **fast, reliable, premium products** without the AliExpress gamble — **Spocket is your unfair advantage**.
I launched **PetZenTrip108.com** in under 2 weeks, hit my first sale in 48 hours, and owe it all to Spocket’s speed, quality, and **Angelique’s superhero support**.
**Try Spocket. Thank me (and Angelique) later.**
*Joachim*
*PetZenTrip108.com | hello@petzentrip108.com*
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Wow — thank you so much for this incredibly thoughtful and detailed review, Joachim! 🙌
We’re thrilled to hear how Spocket has helped you launch PetZenTrip108.com so quickly and deliver a premium experience to your customers with fast US/EU shipping, high-quality suppliers, and seamless Shopify fulfillment. It’s especially rewarding to know that your customers are getting their products on time and exactly as expected.
Wishing you continued success and many more zen-filled wins ahead — thanks for being part of the Spocket community! 🚀 We're here for you! Happy dropshipping!- Eleanor 😊
I'd recommend spocket because it's a great way to research products for your store, provides feedback on each product. It also provides a way to order samples and of each product so you are able to try them before selling them.
Thank you for the wonderful recommendation! We’re glad to hear that Spocket is helping you research products, get useful feedback, and try samples before selling. Helping merchants feel confident about their product choices is exactly what we aim for, and we’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
