Reviews (569)
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I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.
I do wish the suppliers would have more art in stock, most have become sold out.
But customer service has been excellent! Thank you Eleanor!
Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory.
We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us!
Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❤️
Great service and easy to use tools. Theres loads of amazing products to choose from and adding them to your store is simple. There are even products from suppliers in Au and UK as well as US & EU. The ability to easily import products from aliexpress is a great addition too.
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our service and finding the tools easy to use. It’s great to know that the variety of products and the integration with suppliers from AU, UK, US, and EU is beneficial for you. We’re also glad you find the AliExpress import feature valuable. If you have any more feedback or need further assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor
I like the variety of items available. Fast shipping options. Easy platform to use for the most part. Easy bulk editing. The integration with Shopify is seamless. Most of all I enjoy the customer service, especially mark he was so helpful and patient.
Aww, thank you so much for your kind words about Mark from our customer support team! We're thrilled to hear that he was able to provide you with the help and assistance you needed in a timely and patient manner. We're proud to have team members like Mark who truly go above and beyond to ensure our customers have a positive experience with Spocket. We'll be sure to pass along your gratitude to Mark, and we appreciate you taking the time to share your feedback with us! If you have any further questions or need help in the future, please don't hesitate to reach out - we're always here for you. - Erwin
Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.
We're thrilled to hear that our shipping has been prompt and reliable. We understand how important it is for your customers to receive their orders quickly and efficiently. We're proud to offer fast and reliable shipping options, so you can focus on what matters most – growing your business! - Erwin
Spocket has been an excellent platform for my dropshipping business. It offers a great selection of high-quality products from both the USA and EU, which ensures fast shipping and satisfied customers. The interface is user-friendly, and the integration with my Shopify store was seamless. The customer support has been helpful and responsive, which made setting up and running my store so much easier. I highly recommend Spocket to anyone looking for a reliable and efficient dropshipping platform!
Thank you for your fantastic feedback! We're so glad to hear that Spocket has been a valuable asset for your dropshipping business. It’s great to know you appreciate our product selection and the seamless integration with Shopify. We pride ourselves on providing excellent customer support, so it's wonderful to hear that it made your experience even better. We truly appreciate your recommendation and are excited to continue supporting your business! - Eleanor
I would recommend this app to others because of the consistency of fulfilling orders and the amount of quality products you can choose from. It has improved my store a ton!
Thank you so much for your kind words! We're thrilled to hear that our app has had such a positive impact on your store. Consistency and quality are top priorities for us, and it’s amazing to know they’ve helped your business thrive. We truly appreciate your recommendation and look forward to continuing to support your store’s growth! Happy dropshipping!- Eleanor 😊
We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure!
The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps.
In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues.
Five stars for service, professionalism, and commitment to getting it right.
Thank you so much for your kind words and thoughtful feedback!
We know how frustrating technical issues can be, and we're truly glad we were able to turn things around for you. Grace, Leah, Joe, and the entire team are thrilled to know their efforts made a real difference. Your recognition means a lot to us, especially knowing how complex the situation was.
At Spocket, we’re committed to not just solving problems, but creating positive experiences along the way. It’s incredibly rewarding to hear that came through in your journey with us.
Thank you again for your trust, your patience, and for recommending us it genuinely means the world to our team.
We're here for you! Happy dropshipping!- Eleanor 😊
As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services.
The product selection is also pretty solid, and I can find everything from home goods to beauty products, all from reputable suppliers. The integration with Shopify made it super easy to add products to my store and manage orders. I also appreciate the option to brand invoices, which helps with adding a personal touch for my customers.
Overall, I’m really happy with the quality of the products, the speed of delivery, and how easy it is to run my store. It’s helped me stand out in a competitive market. If you're looking for reliable suppliers with fast shipping, I’d recommend giving Spocket a try.
Thank you so much for your thoughtful review! We're thrilled to hear that Spocket has been a game-changer for your dropshipping business. We're especially glad that the fast shipping and wide product selection have made such a positive impact. It's great to know that the Shopify integration and branded invoices are helping to streamline your store management and add a personal touch for your customers. We appreciate you recommending Spocket, and we're excited to continue supporting your success in the competitive market. If you ever need anything or have more feedback to share, we're here for you! Happy dropshipping!- Eleanor 😊
Spocket is a valuable tool for online entrepreneurs looking to start or scale their dropshipping business. Its user-friendly interface, extensive product catalog, and reliable support make it a strong choice for those seeking a hassle-free sourcing solution. I just love the convenience.
hank you for your wonderful review! We're so glad to hear that our staff could assist you and provide the guidance you need. It's our goal to help and support our users, and we're thrilled that you had a positive experience. We look forward to helping you again in the future! - Eleanor
This app is super easy to import amazing, high quality products to your store. There is a wide range of products from US suppliers. There is fast and free shipping available on the products and wholesale prices are great.
We designed Spocket to be user-friendly and easy to navigate, making it simple for you to find and import products to your store. It's great to hear that our platform is meeting your needs and helping you grow your business! - Erwin
